Your order will be carefully packed in protective materials, and you will receive a shipping notification via email when your package is on its way.
Orders are shipped from our logistic centers located in Europe. Estimated delivery time within standard delivery is 3-6 business days but varies from country to country.
If an item is out of stock, this and estimated delivery time will appear on the product display.
If a product in the online shop is shown as being in stock, and this is not the case, Zoco Home cannot be held accountable. The product will be removed from your order and you will be notified.
Orders are dispatched by different companies. Parcels delivered by courier will require a signature on arrival. If you are not in, they wil leave a note so you can contact them and re-arrange a delivery. A mobile number is required in case we or the courier company need to contact you regarding your delivery. If you do not have a mobile phone, please enter a landline day phone number.
Once your order is dispatched you will receive an automatic e-mail informing you of the delivery date, transportation company, the parcel-ID and all relevant information for tracking the parcel. You can verify the state of your shipment at any time from the courier´s www-site, this way you always know the exact location of your order.